Sorry, we DO NOT honor 'promo or discount value' of EXPIRED certificates or deals.
Thank you for purchasing with us! We appreciate your purchase and look forward to providing you with outstanding services. Please note your purchase expiration date and adhere to the policies accordingly. The following information below is the most frequently asked questions we receive on these fabulous deals!
Q. My 'promo value' certificate expired. Will you extend the expiration date?
A. Your certificate may be redeemed at the paid amount towards any service at the non-discounted rate.
Q. Can I use the one-hour coupon for two 1/2 hour massage sessions?
A. No, the certificate may not be divided into two sessions. Time not used is forfeited.
Q. I would prefer a female/male massage therapist to provide the massage, is that option available?
A. We currently have well qualified female practitioners with years of education and experience to provide services to both men & women. Your appointment will be scheduled with one of these qualified therapists at your requested appointment time based on their availability.
Q. What upgrades are available for this coupon deal?
A. No upgrades are available with these deals. However, if available, you can add a service to your session at the non discounted rate.
Q. When may I use my certificate?
A. Please review your special deal for redemption information. If there is no start date mentioned and we're available, you may schedule your appointment with us today!
Please note: If we schedule you for an appointment and you fail to mention that you have a Promotional Certificate, it is possible that you may have to be rescheduled. Please honor the terms of your Promotional Deal or Gift Certificate purchase accordingly.